Chez Maison designs and makes most of the accessories and if you need to return an item because it's not what you ordered or if it's not suitable then please email us first on home @ chezmaison.ie to make arrangements. Because we make our own products we are more than happy to send out swatches of fabrics from the item before you buy to check colour matching. This is very relevant for cushions and we recommend you ask us for swatches rather than finding you love our cushion but the colour is wrong. Needless to say: we do all our cushion sizes as bespoke from the Interior Design Service. www.chezmaison.ie/design-service. Shipping costs for smaller accessories have been INCLUDED as these items fit in standard An Post sized envelopes with standard postage. At present we only ship within Ireland but would be delighted to hear from you if you are futher afield and we can arrange the extra postage for you. Please note we ship all orders to the Billing Address at this time.